Frequently asked questions

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay and Link. All payments are processed securely by Stripe — we never see or store your full card details.

We process orders quickly, but if you contact us within 12 hours of placing your order we'll do our best to change or cancel it before it ships.

No. Just add items to your cart and check out — your receipt and order updates are sent to the email you provide.

Sales tax, where applicable, is calculated at checkout based on your shipping address.

We currently ship to all 50 U.S. states, including APO/FPO addresses. We don't ship internationally at this time.

Nothing! Standard shipping is free on every order to anywhere in the U.S. — no minimum purchase.

Orders are processed in 1–3 business days. Most orders arrive within 5–10 business days of purchase. You'll receive a tracking number by email as soon as your order ships.

First check your tracking link. If it's been more than 10 business days or tracking hasn't updated in 5 days, contact us with your order number and we'll sort it out.

You can return most unused items in their original condition within 30 days of delivery. See our Shipping & Returns page for full details.

We're sorry! Email us within 7 days of delivery with your order number and a photo, and we'll send a replacement or a full refund at no cost to you.

Once we receive and inspect your return, we'll refund your original payment method within 5 business days. Your bank may take a few extra days to post it.